Shipping:All shipping is done through USPS Priority Mail. If another carrier is used you will be emailed with that information and tracking number. This usually occurs when large orders are placed and shipping with UPS or Fedex.
International Shipping :At this time Palavi Handicrafts does not ship outside the United States of America.
Returns:Due to the nature of our products, Exchanges and Returns are not accepted . If items are damaged during shipping please contact us within 10 days using the Contact us link under the Information section. You will be emailed the information necessary for returning the merchandise. We cannot accept any returns without prior approval. Upon receipt of your returned merchandise, we will either exchange your item or issue a full credit in the amount of the original purchase price. Shipping Charges are non-refundable.